Module

Problem Analysis (PA)

Isolate true causes with IS/IS NOT across What/Where/When/Extent.

#Step
1State the deviation
2Describe IS / IS NOT
3List distinctions/changes
4Test probable cause vs facts

Exercise

Complete IS/IS NOT for a real defect; confirm likely cause.

Use the downloadable template below.

Get Templates

Resources

  • IS/IS NOT worksheet
  • Root cause question prompts
  • 5-Whys vs KT card