Structured Thinking

Kepner-Tregoe Problem Solving & Decision Making

Learn and apply the four KT processes with practical exercises, templates, and a SCORM lesson.

Launch SCORM lesson SCORM Packages Templates

    Situation Appraisal

    Clarify concerns, USG-prioritize, plan actions.

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    Problem Analysis

    IS / IS NOT: What, Where, When, Extent.

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    Decision Analysis

    MUSTs/WANTs, weighting, risk review.

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    Potential Problem Analysis

    Preventive and contingent actions.

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    Integration & Practice

    Embed KT into ITIL/Agile/PRINCE2.

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