Module

Integration & Practice

Embed KT into ops with rituals, metrics, and continuous improvement.

#	Step
1	Place KT in ITIL/Agile flows
2	Create team playbook + RACI
3	Define leading metrics
4	Schedule coaching cadences

Exercise

Draft a KT playbook section for your team.

Use the downloadable template below.

Resources

Playbook skeleton (docx)
Coaching one-pagers
Stand-up prompts